How to Integrate Tabby Payment System into Your WooCommerce Store: A Step-by-Step Guide

As online shopping grows, businesses need flexible payment solutions to meet customer demands. Tabby, a Buy Now, Pay Later (BNPL) service, is popular in the Middle East for offering customers interest-free installments while ensuring merchants get paid upfront. Integrating Tabby into your WooCommerce store can reduce cart abandonment, improve conversions, and increase order value. In this guide, we’ll walk you through the steps to seamlessly integrate Tabby with WooCommerce.

Why Use Tabby in Your WooCommerce Store?

Increased Sales and Conversion Rates: Offering installment payments makes high-ticket items more affordable for customers.
Reduced Cart Abandonment: Flexible payment plans encourage hesitant buyers to complete their purchases.
Instant Payments for Merchants: Tabby handles the payment collection, and merchants receive their money upfront.
Interest-Free for Customers: Shoppers can split their purchase into four payments without additional fees, creating a positive shopping experience.

Step-by-Step Guide to Integrating Tabby with WooCommerce

1. Create a Merchant Account with Tabby

Visit the Tabby Business Portal and sign up as a merchant.
Submit the required business documents and complete the verification process.
Once approved, log in to the merchant portal to access your API keys.

2. Obtain API Keys

In the Tabby merchant portal, navigate to Settings > API Credentials.
Save the public and secret API keys securely. You will use these keys to connect WooCommerce to Tabby.

3. Install the Tabby WooCommerce Plugin

Go to Plugins > Add New in your WordPress dashboard.
Search for “Tabby Payment Gateway” or download the official plugin from Tabby’s website (if available).
Install and activate the plugin.

4. Configure Tabby in WooCommerce

In WordPress, go to WooCommerce > Settings > Payments.
Enable Tabby Payment and click on Manage.
Enter the API keys from your Tabby account (both public and secret keys).
Configure additional settings, such as:
- Display messaging (e.g., “Pay in 4 easy installments with Tabby”).
- Sandbox or Live Mode: Use sandbox mode for testing.

5. Test the Integration in Sandbox Mode

Enable Sandbox Mode in the Tabby settings to simulate a test transaction.
Place a test order on your WooCommerce store to ensure everything works smoothly.
Verify if the order appears correctly in the Tabby Merchant Portal.

6. Switch to Live Mode

Once testing is complete, return to the WooCommerce settings and disable Sandbox Mode.
Ensure that Live Mode is enabled, and the payment option is active for customers.

7. Monitor Transactions and Analytics

Track transactions and payment statuses through the Tabby Merchant Portal.
Use the portal’s analytics to monitor customer behavior, order value, and conversion rates.

Best Practices for Using Tabby in Your Store

Promote Tabby at Checkout: Display messaging on product pages and at checkout to highlight the installment option.
Use Marketing Campaigns: Tabby offers co-marketing opportunities to help businesses reach more shoppers.
Educate Customers: Clearly explain the payment plan and ensure customers understand the benefits of interest-free installments.
Monitor Performance: Regularly check the analytics provided by Tabby to optimize your store’s checkout process.

Common Troubleshooting Tips

Issue: Payment Gateway Not Showing at Checkout
Solution: Make sure the API keys are correctly entered, and the payment option is enabled in WooCommerce > Payments.
Issue: Sandbox Transactions Not Working
Solution: Confirm that Sandbox Mode is enabled and the correct test API keys are used.
Issue: Live Transactions Not Processing
Solution: Ensure you have switched to Live Mode and verified your Tabby account status.

Conclusion

Integrating Tabby into your WooCommerce store is a great way to offer flexible payment solutions to customers, improving sales and customer satisfaction. With Tabby, you reduce payment friction and increase order values by giving customers the flexibility to pay over time without any interest. Follow this guide carefully to ensure a smooth integration and start reaping the benefits of the Buy Now, Pay Later model.